Curriculum Vitae

 

Mr. Francois Arthur Sneedon

>

 

64 Taradale Road , Onekawa , Napier Hawkesbay , New Zealand

4093

 

DATE PREPARED:

13 June 2002

Home Phone Number:

+0064-6-8751422

Work Phone Number:

+0064-6-8335870

Cell Number:

+0064-6-25-6090916

e-Mail Address:

sneedofa@telkom.co.za private

 

Personal Information

Date of Appointment:

2nd February 1984

ID Number:

640505 5083 088

Nationality:

South African

*Race:

White

*Gender:

Male

Driver’s License:

Age :

08

38

 

 

 

Education

 

School:

Glenwood High School

Highest Standard/Grade:

Grade 12

Year of Completion:

December 1983

Subjects Passed:

English;Afrikaans;Mathematics;Science;Technical Drawing;Metalwork

Tertiary Education

Institution:

Durban Technical Colledge

Qualification:

N4

Year of Graduation:

Jan 2000

Major Subject(s):

Industrial-Electronics;Digital-Electronics;Electrotechnics;Mathematics

 

 

 

 

Employment History

Current Employer

 

Employer:

Telkom SA

Core Networks Operations

Section:

Customer Network Care (CNC)

Frame Relay

X.25

Martis

ISDN

 

Job Title/Position held:

Technical Officer

Grade/Level:

Grade 8 (Specialist)

Experience (in years):

5 years

Period: From

December 1995

To

Present

Description of Duties:

 

  1. Testing of normal access circuits reported by any customers other than CNC (customer network care) clients. Normal 9k6 ; 48k ; 64k access circuits and N X circuits up to 2 meg. This would be done by running BERT tests to various loops on the access circuits and localising where the errors are occuring. Special Investigations of problimatic circuits where clients have been experiencing more than 4 faults in 1 month thereby dealing with the client until all problems have been solved.
  2. Analysing of protocols in order to ascertain problimatic areas using a Hewlett Packard internet advisor. Doing Lan and Wan monitoring of various WANS such as Frame Relay , X25 , ISDN, Sync PPP , Async PPP , SNA , ATM , HDLC all at layer 3 of the OSI. This would be done on various network devices ie : Cisco and Bay Networks. Compiling reports on the outcome of the analysis for the customer exporting the csv values into a software package called Reporter for Excel and interpreting this for the customer thereby pointing out the problimatic areas to the customer.
  1. 2nd level support for CNC (Customer Network Care ) clients. Implementation of Cisco routers and fault finding on customers networks ie: Slow responses ; errors over the WAN , sites not responding etc. Networks are monitored by 1st levels via HP Openview and the 2nd levels assist in whatever problems may be occuring , be it slow responses or over untilisation of Permanent Virtual Circuits in our Frame Relay cloud, resulting in the upgrading of a PVC and/or access circuit bandwidth been inadequate or errors on the access circuit. We would do whatever it takes in order to obtain suitable comms again.
  2. Compiling reports from Customer networks obtained from Network Health Stats from polled routers via the SNMP traps. Every month this would mean presenting this report to IT managers at monthly meetings and interpreting the various problem areas such as Router CPU problems and bandwidth problems. Service Level agreements have to be met.

5. A particular network is made up of Cisco Routers (3600,2500 and 1600) and makes use of Frame Relay and Diginet point to point sites. The routed protocol IP and , the routing protocol used on the network is Enhanced Interior Gateway Routing Protocol (EIGRP) for IP. The media type on the LAN is UTP. The physical topology on the LAN is STAR and logical topology is bus. Vines has been completely removed from the network

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Section: Telematics

Job Title/Position held:

Special Investigations

Customer Network Care

Beltel

Field Support

Grade/Level:

Grade 8 (Specialist)

 

Experience (in years):

3 years

Period: From

Jan 1993

To

Nov 1995

Description of Duties

Investigation of all problimatic diginet/analog WAN faults on all customer WANS (any fault that occurred more than 4 times per month had to be investigated) This included monitoring of customer WAN protocols with Hewlett Packard internet advisor. Fault finding on private customer modems(analog and diginet). Network Administration of Customer Network care clients. Illovo/Tongaat Hullett/Bell Equipment/Chep SA.

General support for Field technicians on diginet/analog WANS.

 

 

 

 

 

 

 

 

 

 

 

 

 

Section:

Telematics Workshops and electronic repair center.

Job Title/Position held:

Electronic repairs to all telematic equipment

Grade/Level:

Grade 9 (technical officer)

Experience (in years):

2 years

Period: From

Jan 1990

To

Dec 1992

Description of Duties

Repairs to all electronic equipment down to component level. Installation of Siemens printers. Repairs to Diginet network terminating units and Telex and Teletex equipment.

 

 

 

Section:

 

 

Telex and Teletex Test Desk

Job Title/Position held:

Test Desk technical Officer

Grade/Level:

TO

Experience (in years):

5 years

Period: From

Feb 1987

To

Dec 1992

Description of Duties

Testing and maintanance of all Telex and teletex faults. Maintanance of all Time Division Multiplex equipment.

 

Additional Information

Kwa-Zulu Natal colours for surfing 2000. Competed in the SA Champs in Cape Town.

1st Place in the grand masters division for Southern Natal Champs 2000.

Very fit and healthy.

Do not smoke or drink alcohol.

Married.

Have one son (13 years old) and 2 step sons (21 and 19)

 

Competencies

Ability to keep up with cutting edge technologies.

Applicable Courses

Novell OSI ; Interworking technologies ; Frame-relay ; LAN/WAN ; ISDN ;

Windows NT4 core technologies 1,2,3,4.

Data transmission

Client and business orientation.

Data transmission for client services

CCNA (certified cisco network administration)

 

Computer Literacy

Very good working knowledge of Office ; Visio ;

HTML (Hypertext Markup Language) ; Webpage design

Languages

English and Afrikaans read and write.

 

 

 

 

Special Interests

Surfing , Golf , Swimming , Keeping fit.

REFERENCES

1. Name of referee:

Alan Goulde

Position:

Manager Customer Network Care

Phone Number:

+ 27 31 82 5740 523

 

2. Name of referee:

Brian Beswick

Position:

Manager Special Services

Phone Number:

+ 27 31 3013311

 

2. Name of referee:

Michael Strydom

Position:

Manager Core Network Operations

Phone Number:

+ 27 31 307 5885

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Curriculum

Vitae

FRANCOIS

ARTHUR

SNEEDON

 

 

 

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